Privacy Policy

Last Updated: March 15, 2025

At syscodeflowbit, we respect your privacy. This policy explains what information we collect when you use our trading market analysis platform and educational services, how we handle it, and what choices you have. We're based in South Korea, so this policy follows Korean data protection laws — specifically the Personal Information Protection Act (PIPA).

Information We Collect

We collect different types of information depending on how you interact with our services. Some data you give us directly — like when you sign up for a course or contact us. Other data gets collected automatically when you browse our site.

Information You Provide Directly

  • Account Information: Name, email address, phone number when you register for learning programs
  • Contact Details: Information shared through our contact forms or email inquiries
  • Educational Records: Course progress, quiz results, participation in webinars or workshops
  • Payment Information: Billing details processed through secure third-party payment processors (we don't store full credit card numbers)
  • Communications: Messages you send us, feedback forms, survey responses

Information Collected Automatically

  • Technical Data: IP address, browser type, device information, operating system
  • Usage Data: Pages visited, time spent on site, navigation patterns, referral sources
  • Cookies and Tracking: We use cookies to remember your preferences and improve site functionality

How We Use Your Information

We're not in the business of selling your data. Everything we collect serves a practical purpose for delivering our educational services and keeping things running smoothly.

Purpose Details
Service Delivery Providing access to courses, sending course materials, tracking your progress
Communication Responding to inquiries, sending course updates, sharing relevant educational content
Improvement Analyzing how people use our site to make it better, fixing bugs, developing new features
Compliance Meeting legal obligations under Korean law, maintaining records as required
Security Protecting against fraud, preventing unauthorized access, maintaining platform security

Legal Basis: Under PIPA, we process your data based on your consent, contractual necessity (to provide services you requested), and legitimate business interests (improving our platform and protecting security).

Data Sharing and Third Parties

We don't share your personal information freely. When we do share data, it's only with trusted partners who help us run our business — and they're bound by strict confidentiality agreements.

Who We Share With

  • Payment Processors: To handle transactions securely when you enroll in paid courses
  • Email Service Providers: For sending course materials and communications
  • Cloud Hosting Services: To store data and keep our platform running
  • Analytics Providers: To understand site usage and improve user experience
  • Legal Authorities: Only when required by Korean law or valid legal process

We don't sell your information to marketers, data brokers, or anyone else. And we carefully vet any service provider we work with to make sure they meet our standards for data protection.

Your Rights Under Korean Law

PIPA gives you several rights over your personal information. You can exercise these rights by contacting us at the details provided below.

Access

Request a copy of the personal data we hold about you

Correction

Ask us to fix any inaccurate or incomplete information

Deletion

Request deletion of your data when it's no longer needed

Suspension

Temporarily stop us from processing your information

Withdrawal

Withdraw consent you previously gave us

Objection

Object to certain types of data processing

We'll respond to your request within 10 business days as required by Korean law. In some cases, we may need to keep certain information to comply with legal obligations or resolve disputes — but we'll always explain our reasoning.

Data Security Measures

We take security seriously. Here's what we do to protect your information:

  • Encryption: All data transmitted between your browser and our servers uses TLS encryption
  • Access Controls: Only authorized staff can access personal data, and only when necessary
  • Regular Audits: We conduct security assessments and update our practices regularly
  • Secure Infrastructure: Our hosting providers meet international security standards
  • Data Minimization: We only collect what we actually need and delete data when no longer required

That said, no system is completely foolproof. While we do everything we can to protect your data, we can't guarantee absolute security. If you notice anything suspicious, let us know immediately.

Data Retention Periods

We don't keep your information longer than necessary. Here's our general approach to retention:

Data Type Retention Period
Account Information Duration of active account plus 3 years after closure
Course Records 5 years from course completion (for certification purposes)
Payment Records 5 years (as required by Korean tax law)
Marketing Communications Until you unsubscribe or withdraw consent
Technical Logs 90 days for security and troubleshooting

After these periods, we securely delete or anonymize your data. In some cases, Korean law requires us to keep certain records longer — particularly financial and tax-related information.

Cookies and Tracking Technologies

We use cookies to make our site work properly and remember your preferences. You can control cookies through your browser settings, though some features might not work if you disable them.

Types of Cookies We Use

  • Essential Cookies: Required for basic site functionality, login sessions, and security
  • Preference Cookies: Remember your settings and language choices
  • Analytics Cookies: Help us understand how people use our site (anonymized data)
  • Marketing Cookies: Track effectiveness of our educational content (only with your consent)

Most browsers let you refuse cookies or alert you when one is being sent. Check your browser's help section for instructions.

International Data Transfers

Our servers are primarily located in South Korea, but some of our service providers operate globally. When we transfer data outside South Korea, we make sure adequate safeguards are in place — such as standard contractual clauses or ensuring the destination country has adequate data protection laws recognized by Korean authorities.

If you're accessing our services from outside South Korea, your information may be transferred to and stored on servers within South Korea. By using our services, you acknowledge this transfer.

Changes to This Policy

We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website. The "Last Updated" date at the top shows when the current version took effect.

We encourage you to review this policy periodically. Continuing to use our services after changes means you accept the updated terms.

Children's Privacy

Our services are designed for adults interested in trading market analysis. We don't knowingly collect information from anyone under 14 years old (the age of digital consent in South Korea). If you're a parent and believe your child has provided us with personal information, please contact us so we can delete it.

Contact Us About Privacy

If you have questions about this privacy policy, want to exercise your rights, or have concerns about how we handle your data, reach out to us:

syscodeflowbit
1F, Galleria Timeworld Department Store
211 Daedeok-daero, Seo-gu
Daejeon, South Korea

Phone: +82 32 563 0523
Email: contact@syscodeflowbit.com

We'll respond to your inquiry within 10 business days as required by PIPA. If you're not satisfied with our response, you have the right to file a complaint with the Personal Information Protection Commission in South Korea.